AftersalesA word from Colin Avis – Aftersales Manager
I am pleased to have this opportunity to introduce you to aftersales and my team and offer a quick overview of what is to come in the following pages.
As a business, we know how important service support and backup is, sadly, from experiences and some of the stories we hear, not every supplier treats aftersales service and support as important as Pro-Align do! Why not check out our Aftersales Service Achievement Times.
I joined Pro-Align in early 1998, as an Engineer and even way back then we always considered Aftersales to be a very important part of any equipment purchase. I have now been with the company 13 years and have been Aftersales Manager for the past 8 years and seen the company and department expand, but the quality and high level of aftersales service still remains key.
We have an extremely strong, professional and enthusiastic team, with a wealth of experience. We currently have; 13 Engineers, providing full nationwide coverage in highly equipped vans, holding optimum capacity of spares and tooling to service your needs fully. As specialists, our engineers knowledge base of the products is extensive.
Our telephone helpline is the first port of call when backup and support is needed. We take pride in what we do and are all proud to be part of the Pro-Align team.
I am always happy to receive feedback about the service we provide and welcome any comments to
We not only meet expectations, we exceed them!