Aftersales Feedback

Aftersales Feedback Form


Your Feedback (required)

Date of Engineer visit (required)

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Were you shown our easi Wheel Trolley?

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What your feedback means to us…

“I am pleased to have this opportunity to introduce you to the aftersales team and offer you a chance to provide feedback to me personally on the service and care you have received.
As a business, we know how important service support and backup is, and sadly, from experiences and some of the stories we hear, not every supplier treat aftersales service and support as importantly as Pro-Align do!

We have invested heavily in full aftersales coverage throughout the UK and Ireland with a team of over 25 members of staff who are all highly qualified and trained to cope with any workshop emergency. For the last 2 years, we happily boast a 98% 48 hour response time on all aftersales callouts, meaning that we not only attended a breakdown but either fixed the problem altogether or put a plan in place to make sure we could fix it as soon as possible.

We are used to operating at the highest standards and I would like to invite you to leave any feedback on the service, care and support you have received from us. You are our greatest source of improvement feedback, to help us make our service even better for you going forward.
We will endeavour to not only meet expectations but exceed them!”
Kind Regards,

Nigel Jacob
Aftersales Manager